Mobile Phone Survey EXCel Coursework Report Example | Topics and Well Written Essays - 1000 words

Mobile Phone Survey EXCel Report - Coursework Example Methods In order to gain some idea of the phone usage a sample of students was asked to complete a questionnaire (Appendix 1). The questionnaire included questions on the service providers used, the level of satisfaction with these providers, the type of payment method used and the amount spent on phones. A sample of students was chosen by selecting those students taking a particular first year module. In total 230 questionnaires were distributed by email and 150 were returned. Results and appropriate analysis of the survey are discussed below. Results and Discussion The paper wanted to know the distribution of students in terms of the mobile service provider that they use. Figure 1 shows that majority of students use OM service (24%), followed closely by Yellow service (22%), Modafone service (21%), and W-mobile service (18%). Very few students use AT mobile service (7%), and Verity service (5%). In addition, 3% of the students use other service providers. Figure 1. Percentage distr ibution of students using each mobile service provider. ... Around 13% of the respondents were not inclined to rate their service provider as either Good or Poor. The amount spent by students on the use of their mobile phones was also of interest to this investigation. Computations indicate that students spend an average of ?27.46 (SD = ?6.44) on the use of their mobile phones. Moreover, upper 25% of the students spend ?25, upper half of the students spend ?28, and upper 75% of students spend ?30. This actually tells us that 25% of the student population spend more than ?30 on their mobile phone services. In addition, the coefficient of variance was found to be 23.4%, which indicates moderate variability of the data. This means that there is quite a moderate chance that there were differences in the way each respondent was requested for data. When the respondents were grouped by gender, it was found that males (n = 81, Mean = ?27.25, SD = ?6.17) spent almost the same amount on mobile phone services as females did (n = 69, Mean = ?27.71, SD = ?6.77). The length of time that the students have owned their current mobile phone is also an important consideration because it will provide insights as to how frequent they changed their mobiles. Figure 2 clearly indicates that majority of the students have owned their current mobile phone for less than six months, indicating that they have most likely disposed of their â€Å"old† phone only a few months ago and went on ahead to acquire a new one. in fact, very few students have had their mobile phone for at least two years, indicating the fast turnover of mobile phones with the student population. Figure 2. Frequency distribution of students by length of time owning a mobile phone.